High Level Statement of the Role:

The Quality Manager is responsible for compliance to quality specifications, leading corrective action, audit and ISO compliance.

Roles and Responsibilities:

• Overall responsibility for assuring that all customer requirements and specifications are met on all products and services.
• Development of all quality assurance and customer service.
• Responsible for the maintenance of our Quality System.
• Coordinate Quality System Management Review meetings.
• Develop and implement key tactics to achieve targeted performance measurement goals in support of our Business Plan.
• Provide performance feedback and strategy for development of staff.
• Support our Quality Policy.
• Develop long-term strategic plans for respective areas of responsibility.
• Coordinate, launch, and implement continuous improvement activities for our business unit.
• Support the Vision and Guiding Principles and Corporate goals of Kimball International.
• Support safety and environmental efforts to better serve our employees and community.
• Coordinate the internal audit activity at site.
• Coordinate the Corrective Action Process at site.
• Oversee the Quality Planning with new product introductions.

Support our Environmental Management System (EMS).