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Love Your Mondays again! Workforce Management Specialist Our Workforce Management Specialists (aka Call Center Schedulers) play a critical role in the scheduling and daily planning of our call center associates within Metronet's Tech Support, Customer Care, and Sales Support teams to ensure that service levels can be met daily. A huge part of this role is scheduling break
Posted 6 days ago
Love Your Mondays again! Residential Test & Turn Up Technician Our Residential Test & Turn Up Technicians work within a call and chat que, work closely with our Field Operations team and Provisioning to activate service, and troubleshoot end user services during the installation process for Metronet's residential customers. This role requires someone with a strong technic
Posted 19 days ago
MetroNet Inc.
- Evansville, IN / Findlay, OH / Chicago, IL / 1 more...
ESSENTIAL JOB FUNCTIONS Oversee the installation, configuration, and maintenance of Pega platforms, ensuring best practices are followed and advanced features are utilized effectively. Design and implement system architectures that support complex business requirements while maintaining high standards of performance and security. Conduct advanced Pega and database tuning
Posted 21 days ago
Love Your Mondays again! Operations Support Specialist As an Operations Support Specialist, you will be responsible for the daily routing and monitoring of our Fiber Technicians as they are dispatched in install activities in the field. This position is taking in bound calls from our internal teams to schedule install services as well as making out bound calls to our cust
Posted 21 days ago
Love Your Mondays again! Payment Processing Representative As a Payment Processing Representative, you would be responsible with answering in bound calls from customers whose service has been turned off due to non payment and then working with them through that situation the best that we can. That is why a successful candidate for this role would need to have unparalleled
Posted 21 days ago
The Fiber Design Specialist will be responsible for the design and documentation of Metronet's Fiber To The Home (FTTH) network in a Geographic Information System (GIS) database. The Fiber Design Specialist will be drafting, fiber network designing, generating construction and/or splicing reports, and building robust reports to determine the best locations for constructio
Posted 22 days ago
Love Your Mondays again! Quality Control Specialist Our Quality Control Specialist is responsible for ensuring that the quality and accuracy of Metronet's design products. This means working directly with our Engineering staff to ensure that projects not only are designed and meet permitting requirements but that we are also utilizing the most effective and efficient rout
Posted 22 days ago
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