Resolve issues, review program details and enhancements with existing software and external vendors Exercise granted authority to make decisions on account actions and exceptions; maintain accountability for actions taken Collaborate with multiple internal areas and external vendors to ensure seamless member service of credit card functions; partner with related groups to

Perform engineering tasks and assignment in support of peers, business requirements, and projects Perform engineering technology research, configuration, deployment, and/or troubleshooting of enterprise endpoints Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc. Assist with day to day support activities

Perform engineering tasks and assignment in support of peers, business requirements, and projects Perform engineering technology research, configuration, deployment, and/or troubleshooting of enterprise endpoints Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc. Assist with day to day support activities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Perform engineering tasks and assignment in support of peers, business requirements, and projects Perform engineering technology research, configuration, deployment, and/or troubleshooting of enterprise endpoints Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc. Assist with day to day support activities

Lead, oversee and conduct the most complex IT and information security audits to ensure accordance with Navy Federal and industry audit standards Lead consulting engagements in performing vulnerability assessments and penetration testing to IT infrastructure Manage third party consultants; including preparing requirements, RFPs, vendor selection, SOW, rules of engagement

Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self auditing efforts to keep credit union assets secure and within operational l

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Support all aspects of the Internal Controls over Financial Reporting (ICFR) governance program Support multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control perform

Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results Evaluate and define functional requirements for analytics and business intelligence (BI) solutions Retrieve, analyze and validate data and test accuracy of reported results Work directly with project leads to understand requirements and propose key analytics solutions to drive

Execute priorities and goals for complex technology and business process redesign projects that align with department/organizational objectives Leverage product life cycle management and agile practices through change management, risk mitigation, and communications Apply knowledge of technical solutions and processes; serve as change agent to champion innovation in operat